If there's one word that might be the most important when it comes to receiving aid for Ida damage, it's "document." According to FEMA.gov, if your property has flooded, promptly report the loss to your insurance agent or company. Take photos, and an insurance adjuster will be assigned to work with you throughout the claims process. You can also ask if you can get an advance payment. Advance payments are deducted from the final claim payment. PIX11's Henry Rosoff has more. | PIX11