Find a Warehouse - Costco Customer Service
Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.
What is Costco’s return policy? - Costco Customer Service
On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions: Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise ...
What is the difference between each type of membership?
Extra benefits on select Costco Travel products. Business Membership: $65.00 Annual membership fee*. Includes a free Household Card. Add Affiliate Cardholders for $65 each*. Valid at all Costco locations worldwide. Purchase for resale. Business Members must provide Costco with the appropriate resale information. Gold Star Membership:
How can I renew my membership online? - Costco Customer Service
Renewing your membership online is as simple as signing in and heading to Renew Membership in your Costco.com Account. To keep things nice and easy, our members likewise have the option to Auto Renew using any Visa® credit card. Please keep in mind that active memberships can only be renewed within 90 days prior to the expiration date.
What payment methods are accepted at Costco? - Costco …
Costco Shop Cards*. Cash. Personal checks from current Costco Members. Business checks from current Costco Business Members. Traveler’s checks. EBT cards. Mobile Payment (Apple Pay, Google Pay, Samsung Pay) FSA/HSA Visa or MasterCard Debit cards are accepted at Pharmacies, Optical and Hearing Aid Departments. U.S. Costco Gas Stations:
Contact Us - Costco Customer Service
Share your Feedback. Chat Us. Select the Chat Us option on this page. *Hours vary by department. Give Us a Call. Hours vary by department. Corporate Mailing Address. PO Box 34331. Seattle, WA 98124.
Membership Scanners at Warehouse Entrances - Costco Customer …
Over the coming months, membership scanning devices will be used at the entrance door of your local warehouse. Once deployed, prior to entering, all members must scan their physical or digital membership card by placing the barcode or QR Code against the scanner*. Guests must also be accompanied by a valid member for entry.
Where can I find the Special Events Roadshow schedule?
You’ll find the Costco Special Events schedule right here. You can also visit Costco.com and enter the terms "Special Events" into the search field. Print.
How can I find if an item is available at my local Costco?
There are several ways that you can determine the availability of an item at your local warehouse: Visit the membership counter at your local Costco in person. Call your local warehouse and choose the phone menu option for Membership. Select Contact Us. However you choose to get in touch, please know that it helps speed up the process if you ...
How can I make changes to my account? - Costco Customer Service
To change your Sign In email address: Choose Account Details in the Account menu. Select Edit next to Sign In Email. Enter your current email address and select Send Verification Code. Enter the verification code sent to your email address, then select Verify Code. Enter your new email address, then select Update. To change your password: