4. Type in your full name and your QMUL username (in the format of abc123@qmul.ac.uk). Important: do not type in your password on the login screen seen below. Click Continue. Thunderbird will ...

2. Click on the cog wheel in the top right-hand corner and select Options. 3. From the left navigation panel, under Mail > Accounts select Forwarding. 4. Click Start forwarding and type the email ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...

This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

Our new ‘appsanywhere’ service allows you to access some of Queen Mary’s specialised apps when away from your department or off campus. In order to access this service you have to configure MFA first.

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of channels. Each channel is built around a topic, like “Team Events,” a ...

SPSS Statistics is a software package used for statistical analysis. The software name stands for Statistical Package for the Social Sciences (SPSS), reflecting the ...

Ivanti is an application available to QMUL staff and student who can directly log their IT and Library issues or raise IT request without the need to contact the Service Desk directly. Ivanti will ...