News

Consumer Council1h

Nearly 95% of Private Child Vaccination Schemes Require Full Prepayment Parents Should Consult Doctors Before Payment To Understand Efficacy and Terms

The Consumer Council compared the service charges and information of 19 non-government subsidised vaccination schemes offered ...
Consumer Council1h

Confusing Pricing Units of Herbal Medicine and Misleading Imitation Products Pharmacies and Medicine Shops Urged to Abandon Unscrupulous Sales Tactics and …

Pharmacies and medicine shops have once again become popular shopping destinations. However, the Consumer Council has ...
Consumer Council1h

Heavy Metals Detected in Over 90% of 30 Clay Mask Models 40% Contained Fragrance Allergens Manufacturers Urged to Improve Formulations

In the Consumer Council’s test on 30 models of clay masks, 2 models were detected with heavy metals exceeding the maximum ...
Consumer Council5d

Do not consume a kind of imported prepackaged black grouper fillet detected with methylmercury level exceeding legal limit

The Council reminds traders and consumers to avoid disclosing personal information if they receive any suspicious phone calls ...
消費者委員會2y

Consumer Council Publishes Study Report to Optimise Value of Property Management Fee Calling for Enhanced Transparency, Communication, Participation and Better Governance to ...

Over half of Hong Kong’s population lives in private housing, many of which are multi-owned residential buildings. Under Hong Kong’s unique conveyancing system, all owners of these buildings share ...
消費者委員會2y

Home Surveillance Cameras Pose Privacy Risks from Data Leaks 90% Failed European Cyber Security Requirements Urging for Improvement by Manufacturers and Strengthened Regulation

“Smart homes” have become increasingly popular in recent years, with many households installing home surveillance cameras. Not only can users check on family members anytime, anywhere using smart ...
消費者委員會1y

Simulated Gambling Games Full of Tactics to Lure In-Game Purchases Tougher Regulation Urged to Steer Players Away from Addiction

Smartphones bring convenience to our daily life and mobile games are the on-the-go entertainment for many urbanites, with simulated gambling games such as slot machines, mahjong, and poker proving ...
消費者委員會1mon

4 Primary School Shoe Models Detected with Harmful Chromium VI or Phthalates at Levels Exceeding Safety Limits While Durability Varied Manufacturers Urged to Improve Products ...

As a new school year approaches, parents may be busy selecting new shoes for their children in preparation for the start of term. In the Consumer Council’s test on 28 models of primary school shoes, ...
消費者委員會3y

Caution for Meatball Lovers — 45 Samples High in Sodium Pig DNA Found in 60% Beef Balls and Beef Tendon Balls Crustacean DNA Absent from All Lobster Balls

Assorted meatballs are a favourite ingredient often used in Hong Kong-style hot pot and barbecue, whereas soup noodles with various types of meatballs are an efficient and popular lunch option for ...
消費者委員會1y

Cyberattack on the Consumer Council’s Computer System

The Consumer Council confirmed today (22 September 2023) that a malicious ransomware attack against its computer system was identified on Wednesday morning (20 September 2023). The attack has resulted ...
消費者委員會1y

Take Probiotics with Caution as Some Efficacy Unproven 25 Samples Not Clearly Labelled Introduce Regulation to Protect Consumer Health

Many consumers choose to take probiotic dietary supplements to promote intestinal health. There are many types of probiotic products on the market, with some claiming to be tailored for women or ...
消費者委員會1y

The Consumer Council responds to the PCPD's investigation report

The Consumer Council identified an attack against its computer system in the morning of 20 September 2023. Taking immediate action in a prompt, responsible and transparent manner, the Council filed a ...