Open standard for agentic payments. Google unveiled the Agent Payments Protocol (AP2), an open spec to let AI agents make ...

The CX discipline is growing up — shifting from adolescence to college years, where clarity, accountability and measurable ...

Real-time, behavior-driven games that drive visits, spark engagement, and boost loyalty—without discounting away brand’s margins NEW HARTFORD, N.Y.--(BUSINESS WIRE)--PAR Technology Corporation (NYSE: ...

Employees need better knowledge management and information findability if they’re expected to do their best work.

Discover how Wix is rethinking marketing with AI. VP Paula Mejia shares lessons on orchestration, SEO in the LLM era and ...

A product can sparkle in features but still fail in feeling. Customers stay loyal to experiences, not perfection.

With Active Intelligence, marketing teams can now build campaigns 3x faster, reducing time from idea to execution by 15 days CHICAGO--(BUSINESS WIRE)--ActiveCampaign, a leading autonomous marketing ...

Opticon 2025 showed AI’s power — but only Forward Deployed Engineers can bridge the gap between vision and execution.

Enterprises Gain a mobile solution to ensure accessibility on mobile apps, content agents to prioritize content that performs and deeper user behavior insights all in Siteimprove.ai, a single unified ...

CallMiner's annual CX Landscape Report reveals organizations are scaling AI implementation while still grappling with organizational challenges, such as analyzing data and acting on insights WALTHAM, ...

WebOps platform introduces direct publishing from Google Docs to websites with integrated governance features.

Global report from Contentful and Atlantic Insights finds nearly half of marketers rank data analysis and interpretation as a ...