Open standard for agentic payments. Google unveiled the Agent Payments Protocol (AP2), an open spec to let AI agents make ...

The CX discipline is growing up — shifting from adolescence to college years, where clarity, accountability and measurable ...

Real-time, behavior-driven games that drive visits, spark engagement, and boost loyalty—without discounting away brand’s margins NEW HARTFORD, N.Y.--(BUSINESS WIRE)--PAR Technology Corporation (NYSE: ...

Employees need better knowledge management and information findability if they’re expected to do their best work.

Discover how Wix is rethinking marketing with AI. VP Paula Mejia shares lessons on orchestration, SEO in the LLM era and ...

A product can sparkle in features but still fail in feeling. Customers stay loyal to experiences, not perfection.

With Active Intelligence, marketing teams can now build campaigns 3x faster, reducing time from idea to execution by 15 days CHICAGO--(BUSINESS WIRE)--ActiveCampaign, a leading autonomous marketing ...