In a marketplace brimming with innovation, products must do more than function to stay ahead of the competition—they must captivate. Users expect smart, seamlessly connected experiences, propelled by ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

Progressing a user-centric culture within an organization can be a challenge—mainly, shifting thinking and understanding of the product development process toward the user. I started as the first UX ...

Advancements in natural language processing, voice recognition technology, and speech synthesis allow voice-enabled devices to mimic human-to-human interactions fairly well. The levels of capabilities ...

Text readability is often an accessibility obstacle in both real and digital worlds. I once got an invitation to an event that looked like Figure 1. Figure 1. Low-contrast text: Hard to see, hard to ...

Machine learning (ML) practitioners face a growing problem: Products and services increasingly generate and rely on larger, more complex datasets. As datasets grow in breadth and volume, the ML models ...

I always pictured that, upon graduating, I would land in the technology sector at a Fortune 500 company or at a startup working on the next big app. Instead, I found myself working as a visual ...

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

The Tor Project is a U.S. nonprofit composed of individuals from all around the world. Guided by common values such as privacy, anonymity, security, and freedom, these individuals build technologies ...

In a broad sense, artificial intelligence (AI) uses computers and machines to simulate human decision-making and thinking. More modern definitions of AI describe it as the ability of a machine to ...

Sarah Pagliaccio is an educator and UX consultant working at the intersection of tech, the arts, and humanness. Sarah believes computer-human interactions should be characterized by transparency and ...

Recently, I was asked to review the usability of an audio configuration app and propose enhancements in the areas of navigation design, workflows, workspace management, and the overall usability of ...