Content Guru is recognized as an Exemplary Vendor in six ISG Buyers Guides for Contact Centres. Discover their remarkable ...

Explore Calabrio Workforce Intelligence for AI-driven workforce management that enhances customer experiences in contact ...

VeriCall, the contact centre outsourcer from Kirkcaldy, has gone into liquidation, leading to staff redundancies.

Radius Court, Eastern Road, Bracknell, Berkshire. Originally published in print format pretty soon we went 100% digital. We aim to bring our readers and subscribers the most up to date news and ...

Disrupt is the must-attend event for CX innovators across Europe, looking at the intersection of cutting edge technology and the world of customer experience. Tobacco Dock. Wapping Lane, London E1W ...