DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

Air Peace has launched a new service product for its esteemed passengers, a bespoke Customer Experience Representatives (CXR) ...

Air Peace says new Customer Experience Representatives will provide personalised, hands-on assistance for Business Class and loyalty passengers.

I reserved a hotel on Australia's Gold Coast through Booking.com for a family reunion, but they canceled my reservation ...

At the Service Trade Fair held in Beijing on September 12, 2025, Qunar Travel was awarded the "Digital Intelligence Influence" Pioneer Case for its innovative AI customer service ticket assistant, ...

Air Peace has launched a new programme aimed at elevating service delivery through personalised and human-centered engagement ...

Residents in Dauphin County met with Veolia representatives to discuss ongoing water issues, including discolored water and ...

Nigerian carrier, Air Peace, has taken a significant leap in enhancing its service delivery with the launch of a bespoke ...

Nigerian carrier, Air Peace, has taken a significant leap in enhancing its service delivery with the launch of a bespoke ...

Dear Eric: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

In some consumer disputes, you can also file a credit card chargeback, but not in this case since Booking.com already ...