Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

E-commerce platforms like Flipkart and Swiggy are putting human support behind paywalls, pushing AI as the default frontline.

Financial services brands are at a crossroads. The industry is shifting from tradition to innovation, causing many ...

Reviews from real customers are gold. They really increase sales. They prove that you’re trustworthy. Good reviews help shoppers decide. They help build confidence quickly. Bad reviews offer lessons.

A former Evansville banker has been sentenced to federal prison for stealing more than $158,000 from customer accounts, ...

The Rail Customer Coalition, which represents the manufacturing, agriculture, and energy industries, has told federal regulators that Union Pacific’s proposed acquisition of Norfolk Southern will ...

Cracker Barrel restaurants return to their Old Country Store aesthetic as the chain abandons its controversial remodeling ...

A Redditor claimed they were charged a new kind of fee while dining at a nearly empty restaurant. The charge, which was added ...

According to analysts, while Discord has always been popular with the 18-24 age segment as a discussion forum for college matters or gaming, in recent months, a higher age group (25-34 year olds) has ...

Sam Altman predicts AI will disrupt the job market, starting with customer service positions, accelerating a historical rate ...

NVIDIA is reportedly 'feeling the heat' from AMD and could be the first customer for TSMC's next-generation A16 process node ...

Nvidia's next but one GPU generation Feynman could be released with the advanced production technology A16 from the world's ...