Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

E-commerce platforms like Flipkart and Swiggy are putting human support behind paywalls, pushing AI as the default frontline.

Financial services brands are at a crossroads. The industry is shifting from tradition to innovation, causing many ...

The Rail Customer Coalition, which represents the manufacturing, agriculture, and energy industries, has told federal regulators that Union Pacific’s proposed acquisition of Norfolk Southern will ...

Cracker Barrel restaurants return to their Old Country Store aesthetic as the chain abandons its controversial remodeling ...

Kering stated that no financial information, such as credit card details or bank account numbers, was compromised in the ...

According to analysts, while Discord has always been popular with the 18-24 age segment as a discussion forum for college matters or gaming, in recent months, a higher age group (25-34 year olds) has ...

A Redditor claimed they were charged a new kind of fee while dining at a nearly empty restaurant. The charge, which was added ...

Kering, the French luxury group, reported a significant data breach affecting over 7.4 million customers from its brands, ...

Sam Altman predicts AI will disrupt the job market, starting with customer service positions, accelerating a historical rate ...

Plaid Inc. agreed to pay JPMorgan Chase & Co. for its consumer data, the latest accord in a battle between financial technology firms and banks over who can access the sought-after information.

NVIDIA is reportedly 'feeling the heat' from AMD and could be the first customer for TSMC's next-generation A16 process node ...