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NEW YORK--(BUSINESS WIRE)--Kustomer, the leader in AI-powered customer service, today announces the launch of the industry’s first fully AI-native customer service solution, empowering organizations ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

Starbucks is focused on applying data and AI to enable strategic decision-making through customer-centric, data-driven ...

A powerful support platform that’s easy to use, fully scalable, and purpose-built for mid-sized teams. Supportbench’s pricing model helps mid-sized businesses scale without surprises. Wolseley’s team ...

Edible Garden launched a customer service platform to enhance efficiency for small to medium retailers, integrated with its greenhouse management system. Edible Garden AG Incorporated has launched an ...

Customer service is one of the most important relationships between a business and its customer, and that was made even more clear during the global pandemic. Though Thankful AI CEO Ted Mico and his ...

Olivier Pailhes is the CEO and co-founder of Aircall, a cloud-based call center platform, used by businesses and call centers globally. The turbulence of the waves of the pandemic, punctuated by brief ...

Dixa, the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based "knowledge management" SaaS Elevio to bolster its product and technology offerings ...