Zapier reports on Agentic AI, a system of interconnected AI agents collaborating to autonomously achieve complex goals with ...

The Rail Customer Coalition, which represents the manufacturing, agriculture, and energy industries, has told federal regulators that Union Pacific’s proposed acquisition of Norfolk Southern will ...

Verizon is positioning itself to serve large tech companies that require custom AI infrastructure, Tony Skiadas said.

Mobile messaging is now central to how most brands communicate with customers. It allows businesses to offer two-way, ...

In early September, OpenTable released the latest edition of its monthly Diners’ Choice rankings for the Sacramento Valley.

Justin Lewis, owner of Accurate Auto Body in Redmond, Washington, penned an opinion piece for DC Journal that cuts to the ...

Minnesota’s largest energy provider is proposing a 13.2% increase over the next couple of years, which would cost about $165 more a year for a typical customer.

Lima council said “yes” on a second try to approve an ordinance to provide water for a upcoming American Township data center ...

Why some restaurants don’t mind when a difficult customer swears off coming back, and what that says about tone, timing, and respect at the table. Here's a clear-eyed reminder for diners to reconsider ...

The goodbye or "be well" -- the last touchpoint of care -- is where satisfaction is most vulnerable. In business, we call it ...

Salesforce CEO Marc Benioff was upset. Last fall, one of his technical teams told large Salesforce customers that using ...

The U.S. government jettisoned a proposed rule that would have made airlines pay passengers for lengthy delays. Now the ...