E-commerce platforms like Flipkart and Swiggy are putting human support behind paywalls, pushing AI as the default frontline.

Zapier reports on Agentic AI, a system of interconnected AI agents collaborating to autonomously achieve complex goals with ...

Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

The average person will organise just two funerals in their life. Those send-offs will most often be for parents or ...

A local pizza shop, Pie Hole, has temporarily closed its doors, citing online threats, after a dispute involving a customer ...

Businesses often strive to place operational efficiency as a priority because it translates to faster production of goods or ...

The Rail Customer Coalition, which represents the manufacturing, agriculture, and energy industries, has told federal regulators that Union Pacific’s proposed acquisition of Norfolk Southern will ...

# GBPC had blamed the increase on its reliance on diesel fuel. The latest fuel charge jumped from $0.1884 per kWh in July to ...

The future of finance will be shaped by those who lead in defining and measuring the human-AI relationship. BMO is starting ...

A former Evansville banker has been sentenced to federal prison for stealing more than $158,000 from customer accounts, ...

American Swiss is seeking energetic and confident individuals to join its team at Canal Walk, Western Cape. The retailer is ...

A customer service expert has been appointed as the director of operations of Guernsey's Revenue Service with responsibility for driving improvements, officials say.