In the dynamic world of travel, where trust and credibility are paramount, Egypt Tours Portal has achieved an important ...

A Brisbane hairdresser has been filmed in a wild blow-up with a customer who was unhappy with her service, telling the woman to “pay and f**k off from here”.

Brevard County-based Health First Health Plans has earned the prestigious J.D. Power 2025 Customer Service Certification.

Star Health and Allied Insurance Company Ltd. (Star Health Insurance), India's leading retail health insurance provider, has introduced 'Know Your Policy', a new in-app feature designed to enable ...

The goodbye or "be well" -- the last touchpoint of care -- is where satisfaction is most vulnerable. In business, we call it ...

Lubefly is redefining auto care through a modern, customer-focused approach that delivers quality mechanic services directly ...

Shoppers Stop (532638.BSE; SHOPERSTOP.NSE) announced the appointment of Ms. Nabamita Banerjee as Customer Care Associate & Chief Human Resource Officer, effective September 01, 2025. The decision ...

This is what it means to weave AI into the fabric of business. It’s not about overlaying a new technology on old workflows.

A new billing structure approved by the California Public Utilities Commission goes into effect in the San Diego area in October.

Customer experience (CX) is the sum of every interaction a person has with your brand—from ads to checkout to support. And it matters. According to PwC, 73% of consumers say CX is the No. 1 factor in ...

SEOUL, Aug. 21 (Yonhap) -- Samsung Electronics Co. said Thursday it has launched its remote customer care service powered by artificial intelligence (AI) technology in more than 120 countries. The ...

Dublin, Aug. 20, 2025 (GLOBE NEWSWIRE) -- The "Customer Care BPO - Global Strategic Business Report" has been added to ResearchAndMarkets.com's offering. The global market for Customer Care BPO was ...