Artificial intelligence (AI) is transforming industries across the globe, automating operations, personalizing customer ...

He cited Navan Inc., maker of enterprise-oriented travel management software. The firm recently unveiled analytics features ...

Discover how AI-powered voice analytics improves contact center performance through real-time insights, training, and ...

ExlService has transformed into a digital-first, analytics-driven company, with over half of revenues from AI and analytics.

Starbucks is focused on applying data and AI to enable strategic decision-making through customer-centric, data-driven ...

Adobe has rolled out AI agents for enterprises, powered by its Experience Platform, to help businesses orchestrate customer ...

Birdzi has unveiled DataScope, a suite of retail-specific data analytics tools developed in close collaboration with Tops ...

Consumer intelligence is a mix of a variety of inputs, blending hard metrics like how often a customer shops and what they ...

Besides building analytical solutions for a large-scale organization, Sree Hari Subhash, an international IT expert, has ...

The next frontier of pricing is not just smarter algorithms—it’s smarter connections between people, data and value.

Discover how a CIAM platform centralizes customer identities, eliminates data silos, and powers secure, personalized ...