Zapier reports on Agentic AI, a system of interconnected AI agents collaborating to autonomously achieve complex goals with ...

E-commerce platforms like Flipkart and Swiggy are putting human support behind paywalls, pushing AI as the default frontline.

Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

First City Monument Bank, one of Nigeria’s leading customer-focused financial institutions, has entered into a strategic ...

A customer can express what they feel, but the second a server does it, they risk having a manager being called to the table, ...

The companies have signed a new data-sharing agreement that includes an undisclosed pricing structure. Plaid said it will not ...

Financial services brands are at a crossroads. The industry is shifting from tradition to innovation, causing many ...

Zapier reports that AI automation enhances traditional automation by combining intelligent technologies, improving efficiency ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

The Scout Terra truck made an unexpected appearance at Europe's largest auto show, and the brand's CEO said he's not worried ...

Have you ever felt the dread of walking into a store with questions about a product, only to encounter a poker-faced Gen Z ...

Randy Pitchford is on the offensive when it comes to Borderlands 4 PC performance, responding directly to complaints on ...