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• 亿万富豪、首席执行官贝尼奥夫表示，由人工智能客服接手相关工作后，市值2480亿美元的Salesforce已裁撤约4000个客服岗位。他表示，如今人工智能技术已能处理逾百万次客户对话，自2025年初以来客服成本降低17%，因此，公司“不需要那么多人了”，这一做法与Klarna、微软（Microsoft）类似。而此番言论与他此前声称“人工智能不会引发白领失业潮”的言论截然不同。