At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

Monday, April 19, 2004 SalesBoom.com a leading provider of on-demand web-based Customer Relationship Management (CRM), and Sales Force Automation (SFA) solutions, launched the “E-mail Integrated” ...

SAN DIEGO, Calif.--Indata has introduced InContact, a Web-based system for the buy side that integrates real-time CRM with other front-office investment management functions. The system can also be ...

Through relationships with Oracle and Emerging Information Systems Inc. (EISI), Fidelity Investments will introduce customized and efficient customer relationship management (CRM) and financial ...

As companies search for the holy grail of a "single view" of the customer, Coveo Solutions, Inc., which provides search-powered enterprise information access, has unveiled its Coveo G2B for CRM, a way ...

Two sets of entrepreneurs almost simultaneously launched systems this month that provide free customer relationship management tools for travel agencies in tandem with systems to assist suppliers in ...

Next, let's weigh some other key factors starting with your firm's size and plans for future growth. For example, a solo practitioner or a firm with two or three advisers that intends to stay small ...

E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is that ...

Part 1 of this series on getting started with CRM addresses factors to consider when deciding whether the time is right to take the plunge.Part 2 offers advice on how to choose the right CRM tool.Part ...

In hard times companies concentrate on defense rather than offense. That means keeping clients becomes critical. The same is true for the buyside. Investment managers want to use technology to widely ...