At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

One of the benefits of Web-based applications is that vendors can efficiently roll out new versions. There’s no software for users to download or CDs to mail. Siebel Systems has been taking full ...

CRM’s roots go all the way back to the 1950s with the invention of the Rolodex, which remained a staple on the desks of marketing and sales professionals around the world for decades. Then in the late ...

Two years after it pulled the plug on its first hosted CRM software offering, Siebel Systems is once again entering that market, this time through a deal with IBM. Siebel and IBM last week said they ...

FranklinCovey’s (NYSE:FC) PlanPlus Online Web-based CRM tool can now be accessed from any smartphone with a Web browser, such as an iPhone, BlackBerry, Palm or Windows Mobile device. Developed jointly ...