This article is more than 6 years old. Two of the most influential tech innovations that rocketed into our daily lives in the last several years are virtual digital assistants and online chatbots.

Augmented and virtual reality are new frontiers for Apple's larger customer base, and the company is researching development of a computer-generated assistant to help users navigate the new space, and ...

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

All my life I dreamed of having a personal assistant, and suddenly there are more than I can handle. Of course, I was talking about human beings, but virtual assistants like Google Now, Siri, and ...

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Last week, Mark Zuckerberg and his wife, Priscilla Chan, announced a $3 ...

Alanna Smith became a virtual assistant after quitting her job as a communications officer. She's earned about $4,000 a month in revenue through her virtual-assistant business Ask Alanna. She outlined ...

If you’re looking for a work-from-home opportunity but think you have to be a writer or designer to do it, perhaps it’s time to look into becoming a virtual assistant. Almost anyone has at least one ...

A virtual assistant is generally a contractor who is hired to complete administrative tasks for a small business. Many, or all, of the products featured on this page are from our advertising partners ...

The labor market is making it difficult for businesses of all sizes to hire and retain employees. In response, small businesses are hiring virtual assistants and gig workers to help. Hiring virtual ...

According to a UN report, the almost exclusive use of female voices in virtual assistants — along with other problematic behavior — is reinforcing negative stereotypes about women. The report, titled ...