Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

One of the most important steps toward releasing a new product is to make sure it has high usability. That means it is easy to use and provides the best possible experience for the user. After all, ...

We’re seeing a boom period in the development of new tools for usability testing, which is a great trend that foretells better web experiences in the coming years. Today I’m going to look at Usabilla, ...

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...

Even as an experienced information architect, I know that I will never get the design precisely “right” the first time. I always use paper prototypes to walk through a design. But even a design that ...

One of the first suggestions that digital and social media marketing consultant Kendrick "Kenny" Jahng makes to clients is to put their websites through a usability test. Case in point: A recent ...

TORONTO--(BUSINESS WIRE)--Alida, the leader in user research, today announced it will launch a full new product feature set bringing unmoderated usability testing into its all-in-one platform on March ...