Call Center Coach launches the Servant Leader App-the first system that transforms Servant Leadership from theory into daily execution in contact centers using culture-calibrated AI and real-time ...

ATLANTA (AP) — A popular museum in Atlanta is expanding at a critical moment in the United States. And unlike the Smithsonian ...

Quantum computing is no longer a distant dream—it's arriving at HPC centers and hyperscale data centers faster than many expected. A new report from Hyperion Research and ...

The Avondale Police Department is doing what it can to keep up with the city's rapid growth. For the past nine months, the agency has been busy updating its Communication Center. Recently, the ...

The Minnesota Wild's training camp is coming up quickly and these three players will be the headliners looking to take a spot ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for ...

Frank Ragnow got a message from a Detroit sports personality asking for his return. The Detroit Lions suffered a 27-13 loss ...

A new Teen Lifeline call center opened in Tucson this summer, bringing Arizona’s only peer-to-peer teen crisis hotline closer ...

Two months ago, the Trump administration ended specialized support for LGBTQ youth who call the National Suicide Prevention Hotline. Now, Pennsylvania said it’s stepping in by ...

At an obstacle course in the humid Georgia heat, an instructor shows recruits how to pull a wounded partner out of danger. In a classroom with desks cluttered with thick legal books about immigration ...

IN FORT SMITH. IT'S ALL PART OF THE NEW FOREIGN PILOT TRAINING MISSION. 40/29'S BRETT RAINS HAS ALL THE DETAILS OF THE PROPOSED EXPANSION-- AND HOW YOU CAN VOICE YOUR SUPPORT OR CONCERNS BEFORE ...