CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

As we get deeper into the holiday season, it may feel like your expenses are piling up. Reducing your monthly bills can be ...

According to the NHTSA, “dealers will update the transmission control module software calibration” at no cost the owners.

The NHTSA recently announced recalls for 304,068 vehicles. This includes BMW, Mazda, Volkswagen, Porsche vehicles and Honda ...

Investing.com - Cloud software providers are expected to see a recovery in customer spending as a resilient economic ...

Reynolds and Reynolds has a vision. A Skaivision, to be precise. The dealership software provider announced a collaboration ...

H&R Block's online software makes it difficult for customers to downgrade from a paid tier to its free service. But that will ...

Unlike retail, where the customer has brought his or her groceries to the sales counter ... TouchBistro costs at around USD ...

A customer engagement platform is software that helps businesses interact with customers across multiple channels ... to maximize their communications with hundreds of different segments across key ...

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.