Which? is naming and shaming the companies responsible for the biggest consumer letdowns of the year in its third annual Shoddy Awards, as it challenges firms to do better for their customers.  To be ...

A huge Oasis fan who had been desperately waiting for the band to reunite has said the £700 he splurged on tickets for the gig was 'essentially spent on thin air'. Nevile Root, 20, was due to see the ...

The investigation is looking at whether Live Nation, AEG and Hollywood’s talent agencies colluded on pandemic refund policies.

Dad Phil Hessey secured one ticket during the mad initial scramble last summer, which he promised to his 15-year-old son.

A dad who unexpectedly had his Oasis tickets cancelled last minute said he was so shocked, he felt as thought 'the life had ...

Little Monsters, it’s time to mark your calendars and clear your schedules because Lady Gaga’s Mayhem Ball Tour is here. The multi-talented pop icon is officially embarking on her eighth concert tour ...

Kristi Clynes pays a premium price for her Pink concert tickets, but an obstruction blocks her view of the stage. Can she get a refund from Ticketmaster?

Oasis fans have claimed their tickets were cancelled ahead of the highly anticipated reunion gigs over claims they were bots.

Kristi Clynes pays a premium price for her Pink concert tickets, but an obstruction blocks her view of the stage.

Having chased Sky constantly, at 4.26pm the day before the concert it emailed to tell me that it had received confirmation ...

In a situation like this, you followed all the correct steps for a successful resolution. You asked Ticketmaster in writing ...

ALL SALES ARE FINAL. REFUNDS ONLY ALLOWED IN THE LIMITED CIRCUMSTANCES SET FORTH BELOW.