When Valeria Villacorta's BTS concert is canceled, she runs into trouble with Ticketmaster. Although the company promised her ...

The Cure’s frontman, Robert Smith, said on Thursday that Ticketmaster will provide $5 and $10 refunds to fans who purchased tickets for the band’s North American tour after the band complained ...

Ticketmaster customers are fuming as the company clarifies that it will only issue refunds for canceled events, not those that are postponed. Ticketmaster's Change to Refund Policy Prompts Anger ...

Following tremendous pushback from angry customers, Ticketmaster announced Friday it will issue refunds for more than 18,000 events postponed due to the novel coronavirus pandemic.

Following tremendous pushback from angry customers, Ticketmaster announced Friday it will issue refunds for more than 18,000 events postponed due to the novel coronavirus pandemic.

The website is being asked to refund $1.50 for each ticket order to customers. By Philiana Ng Ticket buyers who used Ticketmaster between Oct. 21, 1999 and Oct. 19, 2011, expect a refund next year ...

In order to issue refunds, Ticketmaster must first get approval and funds from our clients. These event organizers of concerts, festivals, games or events set the policy on refunds, ...

Following tremendous pushback from angry customers, Ticketmaster announced Friday it will issue refunds for more than 18,000 events postponed due to the novel coronavirus pandemic.

Following tremendous pushback from angry customers, Ticketmaster announced Friday it will issue refunds for more than 18,000 events postponed due to the novel coronavirus pandemic.

In a memo to staff, Live Nation's Michael Rapino detailed the company's refund policies and the recent issues of its Ticketmaster division. Plus Icon Film Plus Icon TV ...