Managing IT systems across multiple locations has become increasingly challenging for businesses of all sizes. As teams ...

Remote IT support has changed how technical teams solve problems across distributed workforces. When systems fail or users ...

Discover the top fundraising and donation management software for Nonprofits. Learn how digital tools enhance donor ...

To ensure timely resolution of customer concerns, the support system is organised into four priority levels. Complaints are categorised based on criticality, ranging from Priority 1 (P1) to Priority 4 ...

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, management and innovation ...

Currys continues to invest in the roll-out of Electronic Shelf Edge Labels (ESEL) in its stores across the UK and Ireland, in ...

Zapier reports that AI automation enhances traditional automation by combining intelligent technologies, improving efficiency ...

In August 2024, DevRev raised $100.8 million in its Series A led by Khosla Ventures, Mayfield Fund, and Pandey’s own Param Hansa Values — propelling it into unicorn status at a $1.15 billion valuation ...

Randy Pitchford is on the offensive when it comes to Borderlands 4 PC performance, responding directly to complaints on ...

Facing a labor crunch, HVAC contractors are leaning on predictive software and smart dispatching to cut costs and boost efficiency.

As enterprise development gets faster, so must operations. Doing so at scale means pairing human expertise with AI systems ...

For developers working with ChatGPT’s new developer mode, this means the connectors they create may not just serve one-off integrations — they could be building into a broader ecosystem standard. MCP ...