CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

Investing.com - Cloud software providers are expected to see a recovery in customer spending as a resilient economic ...

Reynolds and Reynolds has a vision. A Skaivision, to be precise. The dealership software provider announced a collaboration ...

Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team. Segment’s ...

The NHTSA recently announced recalls for 304,068 vehicles. This includes BMW, Mazda, Volkswagen, Porsche vehicles and Honda ...

Whether you want to send your customers ads, newsletters, special offers, or surveys, you need a capable email marketing service. We help you choose the best one for your business based on our ...

Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer ...

Roughly 1,500 Cadillac Escalade and Escalade ESV units from the 2021 model year are involved in a massive GM safety recall ...