The competitiveness of the business ecosystem is exponentially increasing nowadays. Cutthroat competition is being observed by the business leaders to retain the customers and to optimize the customer ...

Help desk software uses multiple channels such as chat, email, calls, and online forms to register and solve customer issues.

Venkatesh Gajjala is a distinguished database engineer recognized for his exceptional contributions in database ...

Two enterprise software giants are commanding investor attention as artificial intelligence reshapes the business solutions ...

Customer Relationship Management (CRM) software is a key management solution for any business, large or small. CRM software providers help to gather all your customer information together ...

As SaaS companies scale and go global, traditional databases start to show their cracks with limited vertical scaling, ...

Good Job I Own a Small Grocery Store. My Customers Insist on Doing Something Very Shameful. They can’t keep getting away with this. Advice by Laura Helmuth June 19, 20258:59 AM ...

Key Takeaways Fraud protection blends automation with instant customer confirmation. Customer education stays central, helping companies to recognize scams before damage occurs. Data should provide ...

Now more than two years into the business, Tyler Carvalho said they have Shakabots in nearly a dozen locations. 40 Under 40 Join us in celebrating Hawaii's Rising Stars! 2025 Hospitality Awards ...

To come up with the best PEOs for small business, we considered 20 PEO services across hundreds of data points. Our editorial team narrowed down the list to the 10 best based on our methodology ...

NEW YORK-- (BUSINESS WIRE)-- AmTrust Financial Services, Inc. (“AmTrust” or the “Company”) has been recognized by Celent as a winner of a Model Insurer award for Digital Customer Experience.