And it showed me that the agency-client relationship could function more like a fractional chief revenue officer role—that is ...

A client for whom you are managing a standalone brokerage account asks if you can also help them select and manage ...

Verizon’s AI customer service, powered by Google Gemini, is frustrating customers and employees alike, according to posts on ...

A customer can express what they feel, but the second a server does it, they risk having a manager being called to the table, ...

A Brisbane hairdresser has been filmed in a wild blow-up with a customer who was unhappy with her service, telling the woman to “pay and f**k off from here”.

Imagine this scenario: in a tax planning meeting with a client, a CPA identifies a great opportunity to reduce their tax liability—perhaps through a ...

Brevard County-based Health First Health Plans has earned the prestigious J.D. Power 2025 Customer Service Certification.

Century Pools, a family-owned pool construction company serving Northern California since 1964, has launched a complimentary ...

This comes at a time when its bigger rival, Reliance Jio and Bharti Airtel are bullish on FWA service to drive home broadband ...

4iG Group has expanded its strategic partnership with Elisa Polystar to deploy a new AI-enabled network service monitoring system at One Hungary. The project aims to provide the company’s customers ...

Cayman Airways Limited (CAL) won Gold in three categories of Best of Cayman Islands Awards 2025: ‘Best Customer Service’, a new category, as ...

Why customer POS experience is important. Steps to increase customer satisfaction with a modern POS experience.