A full-stack, local-first behavioral intelligence engine for telecom support calls. Combining Whisper transcription, GPT-3.5 insights (affordable token cost), PII redaction, next best offer generation ...

TAMPA, Fla. (WFLA) – Two “self-professed religious leaders” were indicted Wednesday on federal charges alleging the organization forced its members into labor, isolated them and threatened to withhold ...

Federal authorities arrested two people who they say ran forced labor camps for more than a decade in properties across the country. A federal grand jury returned a 10-count indictment against 53-year ...

Since the announcement that Google is considering building a data center in Botetourt County, questions have swirled about how a project of that scale could impact the region’s utilities — especially ...

Abstract: This study investigates how action descriptions and explanatory metaphors impact the perception of conflictual conversations in contact centers. Using a corpus of 30 annotated call center ...

For an exercise in irony, take a moment to ask ChatGPT why large data centers — noisy and voracious consumers of energy and water — are necessary. The answer it gives is long and complicated, but what ...

WASHINGTON — Story from The Conversation by Peyton McCauley, Water Policy Specialist, Sea Grant UW Water Science-Policy Fellow, University of Wisconsin-Milwaukee and Melissa Scanlan, Professor and ...