"I make contact with the impatient elder as I leave and give her a little smile," the shopper wrote. "She's fuming." ...

Even though it’s been a few years since I worked at Trader Joe’s, I still cannot unsee many of the rude (and often quite bizarre!) behaviors that customers repeated on a near-hourly basis. I’m no ...

I internally cringe when someone plays music loudly on public transit (or worse, on an airplane), when a group of people ...

A charity shop worker has issued a warning to those who donate items to second-hand outlets and charity shops to be sold on – and urged customers to stop doing this rude act ...

Before exercising your right to refuse service, you and your employees should always try to de-escalate a rude customer situation. Keep these tips in mind: Don’t take it personally — even if a rude ...

Working in retail means dealing with different types and attitudes of customers. If some customers were being rude to a coworker, would you stay out of it, or would you call the customers out on their ...

The poop was noticed by someone who cared enough to put out a warning sign, but apparently not by an employee who cared enough to clean it up. It’s the latest example of the ong ...

Even though it's been a few years since I worked at Trader Joe's, I still cannot unsee many of the rude (and often quite bizarre!) behaviors that customers repeated on a near-hourly basis. I'm no ...

IT JUST CELEBRATED 75 YEARS IN BUSINESS. OF COURSE, NOW DUNKIN IS A GLOBAL BRAND. AND WITH ALL THAT SUCCESS, IM ...

NEXT reports that businesses can refuse service to rude customers but must navigate complex discrimination laws to avoid ...

A Disney-goer's experience with "pretentious" employees at Disney's Boardwalk's Cake Bake Shop Bakery sparked widespread discussion on Reddit Sabrina Weiss is the Editorial Assistant of PEOPLE's food ...

It's been over 10 years since The Office officially concluded on NBC, yet fans continue to applaud the award-winning comedy series to this very day. With a fanbase as avid and supportive as ever, it's ...