Standardized, reproducible testing is a vital aspect of PCMag.com's reviews. Here's how we evaluate every web hosting service ...

According to IDC, by 2025, over 60% of global enterprises will adopt AI-driven customer interaction platforms, with the smart ...

US regional carrier JSX will acquire four used ATR 42-600 turboprops to test customer acceptance of the type before deciding ...

By introducing AI intelligent customer service robots, merchants can leverage AI's semantic understanding and emotion recognition capabilities to provide timely and reasonable responses to customers.

The degree of assistance and courtesy granted those who patronize a business Excellent customer service is more than what you say or do foryour customers. It also means giving customers a chance to ...

While it’s still the early days, voice AI is one area where artificial intelligence promises cost savings and service ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Bottom line: In 2025, trust is cheaper than traffic. By making reassurance visible, answering the question behind the ...

Semler Scientific will pay DOJ nearly $30 million to settle health care fraud claims related to its peripheral artery disease ...

The results of this annual survey are based on more than 100,000 evaluations from over 10,000 customers here. Read more at straitstimes.com.