Laura Everhart, a Davidson County telecommunicator known for her attention to detail and sincere care with which she treated each call, is receiving a posthumous Salute to Heroes award from the local ...

Audio from jail phone calls reviewed in a Winnipeg court Wednesday revealed how a drug-dealer-turned-police-agent faced ...

The FCC first addressed this issue in 2015, issuing rate caps for calling services and prohibiting correctional facilities ...

Recently, Call Loom announced its mission to introduce new ways for organizations to capture, understand, and act on customer ...