Over the past three decades, public sector officials and managers have faced demands for improved policy and program decision-making, more efficient service delivery, and clear accountability.

Performance management is meant to encourage organizational change by providing better and more relevant feedback to managers. But there is no denying the complexity of learning and change. How ...

Download PDF More Formats on IMF eLibrary Order a Print Copy Create Citation Based on the experience of budget management reforms that have been introduced over the last two decades in a large number ...

Competency management systems allow employers to evaluate employees' performance. Use of these systems allows managers and supervisors to identify gaps, deploy remedial training, recruit staff and ...

A combination of forms, processes and procedures is used by organizations to evaluate their employees' job performance. The ideal performance management system consists of several elements: job ...

The focus is shifting from accountability to learning. by Peter Cappelli and Anna Tavis When Brian Jensen told his audience of HR executives that Colorcon wasn’t bothering with annual reviews anymore, ...

I’ve worked in the fields of resilience, performance psychology and leadership science for over 20 years. In that time, my team and I have heard leaders ask one question over and over again. It’s one ...

To fix performance management systems, C. Allen Gorman, Ph.D., industrial-organizational psychologist at the University of Alabama at Birmingham Collat School of Business, suggests implementing a ...