Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Welcome to the repository for patterns, practices, business process guides, and other types of guidance content for Microsoft Dynamics 365! This repo provides a way for you to actively contribute to ...

This is the code repository for Dynamics 365 for Finance and Operations Development Cookbook - Fourth Edition, published by Packt. It contains all the supporting project files necessary to work ...

The Indian Computer Emergency Response Team (CERT-In), under the Ministry of Electronics and Information Technology, has issued a high-severity advisory (CIAD-2025-0028), warning users and ...

We’re excited to announce two enhancements to Dynamics 365 Contact Center, powered by Azure Communication Services (ACS): SMS mobile numbers and SMS short codes. These capabilities significantly ...

With the latest July 2025 updates to the Customer Intent Agent, Microsoft is accelerating the journey toward fully autonomous contact centers. These enhancements empower organizations to leverage AI ...

Malaysian financial group Maybank has selected Microsoft Azure as one of its main cloud platforms in a five-year agreement. Valued at RM1 billion ($236.4m), the contract will see Maybank using ...