Despite significant product advances in Customer Relationship Management (CRM) solutions, salespeople face many of the same engagement challenges they’ve had in the past. It’s still difficult to find ...

It's time to take a break from the endless stream of Windows 8 posts here and play some catch-up. And there's no topic like Dynamics CRM Online to break the ice. We've known since earlier this year ...

on Thursday said the new customer relationship management (CRM) package, due later this year, will be called Microsoft CRM version 1.2. The company also said it will abandon its existing distribution ...