Despite significant product advances in Customer Relationship Management (CRM) solutions, salespeople face many of the same engagement challenges they’ve had in the past. It’s still difficult to find ...

As Microsoft's Convergence -- its annual Dynamics CRM and ERP conference -- fast approaches, it seems like a good time to update the Dynamics team's codename list and roadmap. The Dynamics CRM ...

It's time to take a break from the endless stream of Windows 8 posts here and play some catch-up. And there's no topic like Dynamics CRM Online to break the ice. We've known since earlier this year ...