Zoom Communications has announced a concierge use case for its Virtual Agent product, which has now been integrated with the Phone platform driven by agentic artificial intelligence (AI), looking to ...

UNIVERSITY PARK, Pa. — That private phone call discussing your bank account details or personal medical information might not be as private as you think. Computer scientists at Penn State have ...

It feels awful to be scammed. Unnerving to have a person's voice suddenly yelling at you right out of your computer. And you can't make it stop. "You've been hacked!" "You have pornographic material ...

Starting Friday, Aug. 1, phone calls from New York state prisons will be free under a new agreement between the New York Department of Corrections and Community Supervision (DOCCS) and telecom ...

Starting Friday, Aug. 1, phone calls from New York state prisons will be free under a new agreement between the New York Department of Corrections and Community Supervision (DOCCS) and telecom ...

ALBANY, N.Y. (NEWS10)—Starting on Friday, those who are serving time in New York State correctional facilities will be able to make phone calls free of charge. This comes after the state was able to ...

Humanity is enjoying a bit of a devolution back to analog, and a perfect example of this comes from Vermont, where refurbished pay phones are connecting a community with poor cell signal. When was the ...

Today, Eddie Gibbs is an Assembly member representing East Harlem. But he still vividly remembers the years he spent in some of the state’s most notorious prisons. For Gibbs and so many other ...

New York prison inmates will soon make phone calls at no cost, according to The Citizen. The state’s corrections department announced the change, citing the importance of maintaining family ties for ...

Beginning August 1, the New York State Department of Corrections and Community Supervision (DOCCS) will make phone calls free for everyone in custody. New York will be only the fourth state to make ...

New York will soon make phone calls free in its state prisons, officials said Tuesday. People who are incarcerated in the state's prisons currently receive three free, 15-minute phone calls a week.