AI copilots, governance frameworks, and human oversight can close the readiness gap and deliver trust at scale.

GS Group is accelerating its strategy for "on-site problem-solving artificial intelligence (AI)." Chairman Huh Tae-soo is ...

ADNOC Distribution continues to strengthen its position as one of the UAE’s leading national companies in innovation by ...

As part of the cooperation, a new network service monitoring system will be implemented at One Hungary, driving analytics, ...

A hot topic among restaurant operators at this year’s National Restaurant Association Show was cutting costs. This is no ...

Designed to be the first stop for support in the field, the tool complements existing Lennox support services. Since its launch earlier this year, the Technical Support AI agent h ...

Shopify reports that customer feedback drives business success by guiding product development, evolving marketing strategies, ...

E-commerce Live is the place to be for online retailers. The yearly event brings together all divisions of the e-commerce ...

An established footwear retailer is taking a step forward in customer experience. Charles Clinkard, a British shoe retailer ...

Small business growth strategies reveal ways to boost your reach, increase sales, and manage expansion effectively.

Lidl France has appointed Jassine Ouali as its new executive director of customer relations, joining the discounter’s executive committee.