“两年前第一次听到IVR的概念时，我大为震惊，它可以说打开了我的想象空间，颠覆了我的认知。”在电源行业深耕了十年的Empower Semiconductor（以下简称Empower）中国区技术负责人符再兴这样描述他与Empower核心技术的相遇。 但这份震撼的源头，在Empower全球副总裁 ...

IVR，(Interactive Voice Response)即互动式语音应答，您只须用电话即可进入服务中心，根据操作提示收听手机娱乐产品。 可以根据用户输入的内容播放有关的信息。 Voxeo是一个致力于IVR (Interactive Voice Response - 交互式语音应答)领域的产品开发商和服务提供商。

Given the success with the IVR and heart failure programs, GHP has expanded its telehealth program to include patients with hypertension and diabetes. “These patients are among the most challenging to ...

In part one of this two-part article, we discussed the recent re-evolution and technological improvements of speech interactive voice response (IVR) technology as well as a number of the ways that ...

LOUISVILLE, Ky.--(BUSINESS WIRE)--Humana Inc. (NYSE: HUM), one of the nation’s leading health and well-being companies, and AMC Health, a leading provider of clinically proven ‘real-time’ patient ...

Background: Patient self-care support via Interactive Voice Response (IVR) can improve disease management. However, little is known about the factors affecting program engagement. Methods: We compiled ...

5 Types of IVR Testing Tools and When to Use Each Your email has been sent Discover the difference between types of IVR testing tools, ensuring optimal performance and security for your business phone ...

How IVR Analytics Fixes Call Flow Issues and Frees Up Agents Your email has been sent Effective call center management relies on addressing inefficiencies — IVR analytics provide what you need to do ...

When it comes to running a small or mid-sized business, answering the phone is an essential part of the day-to-day. And even though a ringing telephone may distract from urgent tasks, it might not ...