Selecting the appropriate SCRM development tool is essential for effective customer management. First, businesses need to clarify their specific needs, such as customer data management, marketing ...

Microsoft's decision to utilize Anthropic’s Claude models for certain features in Office 365 Copilot reflects a strategic pivot away from exclusive reliance on OpenAI's technology. Internal tests ...

Microsoft will reportedly integrate Anthropic's AI into Office 365, diversifying its portfolio and lessening its reliance on OpenAI ...