Jaya Saxena is a correspondent at Eater, and the series editor of Best American Food and Travel Writing. She explores wide ranging topics like labor, identity, and food culture. I keep forgetting.

Kristen Hawley writes about the restaurant business from San Francisco. She's the founder of Expedite, a weekly restaurant technology newsletter highlighting news and big ideas about the future of the ...

At the Brown Jug Restaurant, there are QR codes on every table. First adopted during the COVID-19 pandemic, digital menus are now the norm at the Ann Arbor mainstay. “We’re keeping the QR code around, ...

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Dining out at a restaurant used to be a break from busy routines — and technology. It was a faux pas to spend a meal staring at your phone. But with coronavirus continuing to spread across the U.S., ...

Restaurant menus got a makeover thanks to Covid: Now, placing your order means simply whipping out your phone and scanning a Quick Response code. QR codes are all the rage now, but the technology ...

Of all the pandemic-inspired business adoptions, perhaps none is as reviled as the QR-code menus. And yet, it persists. Early in the pandemic, restaurants ditched physical menus and instead revived a ...

Planning a weekend road trip or a cross-country flight? Get ready to encounter to a new, no-touch normal filled with lots of QR codes. During the coronavirus pandemic, businesses big and small are ...