24/7 customer service and faster responses: A chatbot can answer questions or take orders anytime a user visits your website.

Now, you can do all this with an online chatbot like ChatGPT or Gemini. The fact that using these Notepad features requires a Microsoft 365 subscription also makes them a hard sell.

Meta rolled out AI Studio to all users on Monday. The platform lets users create custom chatbots for any purpose, though it remains to be seen how well these bots really perform.