You’re in front of your computer reading an email that a colleague sent you. You get to the end and read the whole thing through once more — and, even after that, you’re still left with one big ...

When speaking with students about pursuing academic goals or finding potential mentors, Candis Watts Smith, Duke Vice Provost for Undergraduate Education and a Professor of Political Science, often ...

Q: How do I get people to respond to my emails? A: This is the equally annoying cousin to being ghosted at work. And while it’s frustrating to be the one who takes the time to write an email that is ...

Have you set your sales goals for 2016 yet? Do you want to increase sales by an extra 30% by targeting a new industry? Or maybe you want to land a meeting with a CEO from one of the fastest growing ...

If your inbox is a disaster, here’s how to get it back under control when there’s not enough time to answer it all. Sometimes an overflowing inbox can feel like an emergency. Whether you’re just back ...

You work hard to write the perfect email to a prospective customer. You hit the send button full of hope that you will get a positive response. Then, the waiting begins. A day goes by. Then another.