The adage “the customer is always right” rings true to a point. Your customers have a right to expect good service and a quality product at a fair price. But some clients or customers have ...

This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...

An Edinburgh celebrity chef who has served members of the royal family has revealed how he deals with "difficult customers" after years in the restaurant industry. Tom Kitchin runs The Kitchen, a ...