Harvard professors Robert Kaplan and David Norton developed the balanced scorecard to help translate vision and strategy into action. This technique can make strategic planning a core part of any ...

Ongoing performance evaluations are just as important as the initial vetting process whenever a small business partners with an external marketing agency. A balanced scorecard approach to performance ...

It's all about the bucks, kid. The rest is conversation. That's how I imagine Gordon Gekko - the infamous character who delivered the trademark line Greed is good. in Oliver Stone's 1987 blockbuster ...

The balanced scorecard is a strategic planning and management system which takes into account non-financial aspects of corporate performance, explains the Balanced Scorecard Institute. The system ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

Companies more and more are relying on the concept of a balanced scorecard to help gauge the success of business objectives, with enterprises using technology and data to determine whether goals are ...

The Journal of the Operational Research Society, Vol. 62, No. 5, Special Issue: OR's Contribution to Supporting Strategy (May 2011), pp. 888-899 (12 pages) A great number of strategy tools are being ...

To be at the top of your game in IT, you have to measure results. Most large organizations have implemented some type of Balanced Scorecard initiative, although many are unhappy with the impact of ...

The balanced scorecard tracks all the important elements of a company’s strategy—from continuous improvement and partnerships to teamwork and global scale. And that allows companies to excel. by ...

Robert Kaplan seems to come up with one big idea per decade. In the 1980s it was activity-based costing; in the 1990s it was the balanced scorecard. The idea was first set out in an article that ...

This research was financially supported by Deloitte Australia and the Insurance Council of Australia. In-kind support was also received from the Australian and New Zealand Institute for Insurance and ...