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Virtual assistants are in hot demand — and a very popular work-at-home option, especially for parents. Benefits include: Ready to become a virtual assistant? Here are things you need to know ...

Virtual assistants joined the workforce in record numbers as the gig sector grew amid the pandemic. Discussions about VAs and gig workers on social media are inspiring others to become entrepreneurs.

Lauriel Mathis spends about $5,000 a month on an accountant and virtual assistant to save her time and money.

If you are thinking deploying virtual assistants for customer care, here's how to build a frictionless experience for users.