What callers hear while waiting on the phone can shape their impression of your business. Use that time to sound current, helpful and consistent with your brand.

Stanford Health Care has launched a pilot program combining ambient AI and real-world data to give physicians clinical evidence within minutes during patient visits. Nigam Shah, MD, PhD, chief ...

This talk will reveal how labs can maintain turnaround times under 2 days without cutting corners or sacrificing accuracy. Learning Objectives: 1. Explain why turnaround time matters in cannabis ...

The data available on the Social Security website can give you the information you need to better time a phone call and to steel yourself for long wait times.

A conversation with former Marvel head Peter Cuneo on what it takes to shake up a team or organization. When a company, division, or product line has been struggling for some time, it can feel ...

An efficient patient discharge process is critical for improving patient flow, reducing wait times, and ensuring that healthcare resources are optimized. One of the key bottlenecks in this process is ...

Spread the loveIntroduction: Throughput time, also known as cycle time or lead time, is a crucial metric in determining manufacturing efficiency and productivity. This measurement represents the time ...

Spread the loveFlow time, also known as the lead time, is a crucial concept in the manufacturing and service industries. It refers to the total time taken for a product or service to travel through a ...

A web-based tool to generate Gantt charts and calculate TAT (Turnaround Time) and WT (Waiting Time) based on various scheduling algorithms. It currently supports the First Come First Serve (FCFS) ...