(Ask Your Target Market) today announced the launch of Conversation AI, a significant enhancement to its insights technology ...

Based on in-depth interviews with nine Douyin users, this study investigates how “positive energy” short videos are interpreted and practiced in users’ everyday processes of viewing, evaluating, ...

Press Ganey Forsta, the leading provider of experience measurement, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders, today ...

New research into the communities of support for Australian families show the benefits of social connection – but some are ...

I believe in using data-driven and qualitative means to fully evaluate and assess feedback so we can define the right way to address it. - Cynthia Tee, Smartsheet Acknowledge the negative feedback and ...

Global marketing effectiveness and foresight consultancy Gain Theory has released a new report, Creative effectiveness ...

The company's data shows activity that contradicts a stance many educators have taken on AI. Wasn't that inevitable?

Behavioral data helps us understand what drives users to a search, where they carry it out, and what points of friction might ...

As the commission pointed out, just because data is used does not mean that reliable, responsible insight is necessarily ...

The Applied Social Media Lab (ASML) is an initiative of Harvard University’s Berkman Klein Center for Internet and Society.

NIRF 2025 rankings introduce penalties for research retractions, impacting institutions like Anna University and Saveetha Dental College.

To truly modernize accreditation, technology implementation could adapt advanced risk assessment practices used in other sectors to the higher education context. For example, in the financial services ...